Monthly Archives: April 2012

New York Health Insurance: Cuomo Moves on Healthcare Reform

New York has joined the ranks of states moving forward with healthcare reforms. Gov. Andrew M. Cuomo issued an executive order April 12 to establish a health insurance exchange after the state’s Republican lawmakers blocked legislation to do so. Mr. … Continue reading

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Customer Engagement: How to Create & Maintain Customer Loyalty

Whether you sell a service or product, in construction or the restaurant business, you want to keep and maintain your client base. Customer loyalty is essential; below are some tips on how to grow and maintain customer love. Make customers … Continue reading

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Business Technology: Virtual “Agents” in the Workplace

Technology is vastly increasing our own capabilities; some argue it can allow us to be in two places at once. Wall Street Journal contributor Michael Schrage discusses the evolution of what he calls “multitasking on (virtual) steroids.” According to his … Continue reading

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